Privacy Policy

Last updated: September 28, 2026

Noura’s Jewellery (“Noura’s,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, place an order, subscribe to communications, submit a form, or contact us.

Information We Collect

• Contact information such as your name, email address, telephone number, and billing or delivery address.
• Account information, preferences, order history, and communications with us.
• Order and transaction information. Payment providers process payment credentials under their own privacy terms, while we receive the limited transaction information needed to manage the order.
• Information submitted through contact, account, newsletter, sell-to-us, or other website forms.
• Technical information such as IP address, browser type, device information, pages viewed, and cookie identifiers.

How We Use Information

• To operate our WordPress and WooCommerce website.
• To provide products, carts, accounts, checkout, orders, delivery, customer support, and requested services.
• To respond to questions and maintain business records.
• To prevent fraud, misuse, and security incidents.
• To improve website performance and user experience.
• To send marketing messages when you have provided the required consent. You may unsubscribe using the link in a message.
• To meet legal, tax, accounting, and regulatory obligations.

Cookies and Similar Technologies

WordPress, WooCommerce, and enabled website services may use essential cookies for functions such as login, security, carts, checkout, and preferences. Analytics or marketing cookies may also be used when enabled. Browser settings and any cookie controls shown on the website can be used to manage non-essential cookies.

When We Share Information

We may provide necessary information to service providers that support hosting, website operation, payments, order fulfilment, delivery, email, analytics, security, professional advice, and customer support. We may also disclose information where required by law, to protect legal rights, or in connection with a business transaction. We do not sell personal information for money.

Storage, Retention, and International Processing

Information is retained only as long as reasonably needed for the purposes described above, including legal, accounting, security, dispute, and record-keeping requirements. Some service providers may process information outside your province or outside Canada, where it may be subject to the laws of that location.

Security

We use reasonable administrative, technical, and organizational measures appropriate to the information we handle. No internet transmission or storage system can be guaranteed completely secure.

Your Choices and Rights

Subject to applicable law, you may ask to access or correct your personal information, withdraw consent where consent is the basis for processing, or request deletion where retention is not otherwise required. We may need to verify your identity before completing a request.

Children’s Privacy

Our website is not directed to children who are not legally able to make purchases or provide consent. If you believe a child has provided personal information improperly, please contact us.

Policy Changes

We may update this policy when our website, practices, or legal obligations change. The revised date will appear at the top of this page.

Contact Us

Email: info@nouras.ca
Phone: (613) 884-8820