Noura’s Jewellery

Frequently Asked Questions

What currency does the store use?

Prices are displayed in Canadian dollars (CAD) unless clearly stated otherwise.

Where is Noura’s Jewellery located?

Unit 13, 2651 Alta Vista Dr, Ottawa, ON K1V 7T5, Canada.

How can I contact you?

Email info@nouras.ca or call (613) 884-8820.

Why can a precious-metal product price change?

Product prices may change when market prices, supplier information, exchange rates, product specifications, or availability change. Review the current price during checkout.

Are chart prices the same as product prices?

No. Charts provide general reference information and may be delayed. A product price can also include product-specific materials, design, manufacturing, supplier, and other costs.

Does adding an item to my cart reserve it?

An item is not guaranteed until the order is accepted and availability is confirmed.

How do I check shipping options?

Available options are shown at checkout or confirmed before order acceptance. See Shipping & Delivery.

How do I request a return?

Contact us before sending an item. See Refund & Returns for the request process.

How do I sell an item to Noura’s Jewellery?

Start on the Sell to Us page. Any online estimate is preliminary until the item and required details are reviewed.

Do chart pages provide investment or tax advice?

No. Charts and educational pages are general information only. Consult an appropriately qualified independent adviser for financial, investment, legal, or tax advice.

How is my personal information handled?

Please read our Privacy Policy for details about website, account, order, form, and cookie information.