Available shipping, delivery, or pickup options and their charges will be shown during checkout or confirmed with you before your order is accepted.
Order Processing
Processing begins after required order, product, payment, and delivery details are verified. Special-order, customized, resized, or temporarily unavailable products may require additional time.
Delivery Estimates
Any delivery date is an estimate unless we expressly confirm otherwise in writing. Carrier disruptions, weather, address issues, security reviews, customs, supplier delays, and events beyond reasonable control may affect timing.
Address Accuracy
Please review the recipient name, address, unit number, postal code, email, and telephone number before submitting an order. Contact us as soon as possible if a correction is needed. An address may not be changeable after dispatch.
Tracking and Receipt
Tracking or delivery instructions will be provided when available. Inspect the package when received and retain its packaging if the shipment appears damaged, incomplete, or incorrect.
International Orders
If an international delivery option is offered, the recipient may be responsible for duties, taxes, brokerage, or other destination charges not collected at checkout. Border and customs processing may affect delivery times.
Need Help?
Contact info@nouras.ca or (613) 884-8820 and include your order number.